Technical Support Specialist

We are seeking an entry-level Technical Support Specialist to provide hardware and software support to end users on a part-time basis (28 hours per week).

Typical Duties:

• Assist with system administration and troubleshooting of vertical industry software
• Assist with system administration support of file, print, application, and other servers common to a Windows Server environment
• Assist with the installation of hardware, operating systems, and software on servers and clients
• Assist with system administration and troubleshooting of Microsoft Active Directory
• Assist with system administration and troubleshooting of Microsoft Office 365
• Other duties as assigned

Desired Education and Skills:

• At least one year of recent experience with end-user support
• CompTIA A+ Certification or Network+ Certification or Microsoft Certified Technology Specialist
• Recent experience using:
  • Windows Server 2008 / 2012
  • System Center (Data Protection Manager)
  • SharePoint 2013
  • Exchange 2013
  • Cisco Call Manager and Unity Connection